Do I get the same assistant every time?

You have a primary assistant assigned to your account, however, depending on your needs others on the team may provide additional support, for example if your primary assistant is out sick or on vacation.

 

Can I communicate directly with my assistant?

Yes. You will have their email & cell phone but we ask that you send in your to do lists to the home office as much as possible. We know that isn’t always possible but it helps us manage the team much better if you can do this!

 

Do I give my credit card to the assistant directly?

No. We have your card information stored securely on file at the home office. Instead, all of our employees have a company credit card in order to purchase items for you. We will reimburse from your card and send you a weekly expense report.

 

Who are your assistants?

Everyone is employed by Lifesquire and covered under our insurance & bond. They also all sign non-competes and confidentiality agreements in order to work with us.  All assistants go through extensive training in order to become a Lifesquire. They have varied backgrounds, most are college educated and several have years of experience as nannies or personal assistants to private families. You can rest assured that your Lifesquire is dedicated to meeting your needs and changing your life by taking care of the details that overwhelm you.

 

What happens next? 

You will schedule a complimentary consultation so we can determine your needs and how we can best meet them. Consultations typically last 30 minutes to an hour and we can come to wherever is most convenient for you.

 

What is the next step after the consultation?

  • We send you an Action Plan detailing what we covered in the initial consultation.
  • You pick the package that best suits your needs and we send you a Client Agreement form to sign and return.
  • Once we have your paperwork back in office, we will assign an assistant that we believe is suited perfectly to your needs and schedule an introductory meeting.
  • We will discuss the best days/times for you during the introductory meeting and based on that information & our staff’s schedules, we will get your assistant scheduled to begin working with you!